Refunds & Returns

At Chill Guy Apparel, customer satisfaction is our top priority. If you’re not completely happy with your order, here’s how we handle refunds and returns:

Returns
We accept returns within 30 days of delivery. To qualify, items must be unused, unworn, and in their original condition with tags attached. Please note that customers are responsible for return shipping fees.

Refunds
Once we receive your return and inspect the item(s), we’ll process a refund to your original payment method. Refunds can take 7-10 business days to reflect in your account, depending on your bank.

Exchanges
If you’d like to exchange an item for a different size or color, please reach out to our customer service team, and we’ll guide you through the process.

Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery. We will send you a return label and offer either a replacement or full refund.

For any questions about our return process, feel free to get in touch. We’re happy to assist!